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Medical Stop Loss – Preliminary Claim Unit (PCU)


The Preliminary Claim Unit (PCU) is responsible for receiving early notification of potential claims via 50% notices, large case management reports and pre-certification data.  With early notification of potentially high dollar expenses, PCU works to identify which expenses could be reduced.  Any reduction in costs will help preserve patient lifetime maximums, while reducing costs for the Plan and Carrier.

The PCU staff works with the administrator to explore repricing options in order to reduce Plan costs.  PCU assists with out-of-network claims, claims with questionable charges, network claims with minimal discounts and/or excess charges, and charges for ongoing treatments, such as dialysis, high cost infusions, chemotherapy, radiation, etc.

PCU staff also contacts TPAs for information such as current course of treatment and claims paid/pended to date information to establish potential liability for both reserving needs and underwriting. 

For more information about Preliminary Claim Unit, please contact Jennifer Hill, PCU Manager.